FAQ’s | Getting Started  |  Resources

The Email Parser is a SharePoint solution that facilitates email management and email records compliance by extracting the email header information i.e. date, from, to fields and adding them as metadata against the email.

The email gets parsed for its header information as soon as it is uploaded to SharePoint regardless of its source e.g. uploaded from Outlook or from local drive.

The Drag & Drop Outlook Add-In enables the user to drag and drop emails from Outlook Application to any Web Application like SharePoint, Onedrive, Onenote, Atlassian.

It can be set to use predefined naming conventions to format the file name when they are saved to SharePoint or a network drive.

No, Outlook SharePoint Explorer is a complete solution and does not require other app to be installed.

“Outlook SharePoint Explorer” app provides complete integration between Outlook and SharePoint. This app is installed on the users machine and provides the ability to view, search, filter, attach & save emails from and to SharePoint all within Outlook.

Yes. The two solutions work independently of each other.

The Drag & Drop Outlook Add-In enables drag and drop functionality from Outlook to Web Application on a Web Browser which is otherwise not supported by Outlook.

The SharePoint email parser is used for email disposal and retention purposes based on email classification, this information is then consumed by records management software.

Outlook SharePoint Explorer:

The Outlook solution is licensed on a per user per year basis.

SharePoint Email Parser:

The SharePoint solution is licensed per user per year OR per tenancy/farm per year basis.

Drag & Drop Outlook Add-In:

The Outlook Add-In is licensed on a per user per year basis.

As a licensed user you will have access to our Support Ticket system which will be available between 9.00 am to 5.00 pm AEST excluding Saturdays, Sundays and any public holidays in Victoria, Australia, under which Licensee may submit a Support Ticket on Konnect eMails’s Website.