Force Do Not Disable – Drag & Drop Outlook Add-In

In some situations, Outlook decides to disable an add-in, this is because it detects a lag while starting or closing Outlook. This can also occur if other add-ins interfere with our add-in or if other PC/Anti-Virus settings are scanning while Outlook loads.

There are a few ways of preventing the Add-In from getting disabled.

Method I – Outlook Client

(suitable for individual machines)

1. If the Add-In is currently disabled, go to Outlook and then click File -> Info -> “Manage COM Add-ins” aka “Slow and Disabled COM Add-ins”.
2. In the dialogue box search for “Konnect Email add-in.” and then click “always enable this add-in” (Marked in red).
3. Close and restart Outlook.

Method II – Registry

(suitable for deployment methods)

Note: We strongly recommend that you test the above settings in a development environment/machine.

Automated

Download the registry files and run them on the target machine:

• Office 2016/2019/Office 365 Version: KE_ForceDoNotDisable_2016_2019.reg
• Office 2013 Version: KE_ForceDoNotDisable_2013.reg

Manual

Applicable for Office 2016/2019/Office 365 Only

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USERSoftwarePoliciesMicrosoftOffice16.0OutlookResiliencyAddinList]
“ApexOutlookAddinLib.Connector”=dword:00000001
[HKEY_CURRENT_USERSOFTWAREMicrosoftOfficeOutlookAddinsApexOutlookAddinLib.Connector]
“LoadBehavior”=dword:00000003
[-HKEY_CURRENT_USERSOFTWAREMicrosoftOffice16.0OutlookResiliencyDisabledItems]
[HKEY_CURRENT_USERSOFTWAREMicrosoftOffice16.0OutlookResiliencyDisabledItems]
[-HKEY_CURRENT_USERSOFTWAREMicrosoftOffice16.0OutlookResiliencyCrashingAddinList]
[HKEY_CURRENT_USERSOFTWAREMicrosoftOffice16.0OutlookResiliencyCrashingAddinList]
[HKEY_CURRENT_USERSOFTWAREMicrosoftOffice16.0OutlookResiliencyDoNotDisableAddinList]
“ApexOutlookAddinLib.Connector”=dword:00000001
[HKEY_CURRENT_USERSOFTWAREMicrosoftOffice16.0OutlookResiliencyNotificationReminderAddinData]
“ApexOutlookAddinLib.Connectordtype”=dword:00000000
[HKEY_CURRENT_USERSOFTWAREMicrosoftOffice16.0OutlookResiliencyNotificationReminderAddinData]
“ApexOutlookAddinLib.Connector”=dword:967a844d

Applicable for Office 2013

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USERSoftwarePoliciesMicrosoftOffice15.0OutlookResiliencyAddinList]
“ApexOutlookAddinLib.Connector”=dword:00000001
[HKEY_CURRENT_USERSOFTWAREMicrosoftOfficeOutlookAddinsApexOutlookAddinLib.Connector]
“LoadBehavior”=dword:00000003
[-HKEY_CURRENT_USERSOFTWAREMicrosoftOffice15.0OutlookResiliencyDisabledItems]
[HKEY_CURRENT_USERSOFTWAREMicrosoftOffice15.0OutlookResiliencyDisabledItems]
[-HKEY_CURRENT_USERSOFTWAREMicrosoftOffice15.0OutlookResiliencyCrashingAddinList]
[HKEY_CURRENT_USERSOFTWAREMicrosoftOffice15.0OutlookResiliencyCrashingAddinList]
[HKEY_CURRENT_USERSOFTWAREMicrosoftOffice15.0OutlookResiliencyDoNotDisableAddinList]
“ApexOutlookAddinLib.Connector”=dword:00000001
[HKEY_CURRENT_USERSOFTWAREMicrosoftOffice15.0OutlookResiliencyNotificationReminderAddinData]
“ApexOutlookAddinLib.Connectordtype”=dword:00000000
[HKEY_CURRENT_USERSOFTWAREMicrosoftOffice15.0OutlookResiliencyNotificationReminderAddinData]
“ApexOutlookAddinLib.Connector”=dword:967a844d

Method III – Group Policy

(suitable for deployment methods)

Group Policy

1. Open the Group Policy Management console on a domain controller
2. Navigate to the domain node, right click it and select Create a GPO in this domain, and Link it here
3. Give the GPO the desired name
4. Right click the newly created GPO and click on Edit
5. In the Group Policy Management Editor, expand Preferences under User Configuration
6. Afterwards expand Windows Settings
7. Right click Registry and create the following 9 entries

Applicable for Office 2016/2019/Office 365 Only

Applicable for Office 2013 Only

Read more about this behaviour on the Microsoft blog: https://blogs.msdn.microsoft.com/emeamsgdev/2017/08/02/outlooks-slow-add-ins-resiliency-logic-and-how-to-always-enable-slow-add-ins/