FAQ’s | Getting Started | Resources
Frequently Asked Questions
-
The Drag & Drop Outlook Add-In enables the user to drag and drop emails from Outlook Application to any Web Application like SharePoint, Salesforce, Onedrive, Dropbox, Zoho, Onenote, Evernote, Atlassian.
-
The Email Parser is a SharePoint solution that facilitates email management and email records compliance by extracting the email header information i.e. date, from, to fields and adding them as metadata against the email.
The email gets parsed for its header information as soon as it is uploaded to SharePoint regardless of its source e.g. uploaded from Outlook or from local drive.
-
Yes. The two solutions work independently of each other.
The Drag & Drop Outlook Add-In enables drag and drop functionality from Outlook to Web Application on a Web Browser which is otherwise not supported by Outlook.
The SharePoint email parser is used for email disposal and retention purposes based on email classification, this information is then consumed by records management software.
-
Outlook Add-In:
The Outlook Add-In is licensed on a per user per year basis.
SharePoint Email Parser:
The SharePoint solution is licensed per tenancy/farm on a per year basis.
-
As a licensed user you will have access to our Support Ticket system which will be available between 9.00 am to 5.00 pm AEST excluding Saturdays, Sundays and any public holidays in Victoria, Australia, under which Licensee may submit a Support Ticket on Konnect eMails’s Website.
Getting Started
Drag & Drop Add-In Silent Install
Silent Install Drag & Drop Outlook Add-In Silent Deployment – Drag & Drop Outlook Add-In The Konnect eMail Outlook Add-In comes as a standard .msi installer file with the option to specify command line parameters to have consistent configuration when bulk deploying. Microsoft msiexec.exe tool can be used for bulk deployment and for passing options […]
Install Email Parser Solution – SharePoint Server
Install Email Parser .wsp – SharePoint Server (on-prem) Install Konnect eMail Parser SharePoint Server (on-prem) Konnect eMail Parser for SharePoint server (on-premises deployment) is available as a WSP solution and is deployed as a farm solution. The purpose of this SharePoint solution is to extract/parse emails header information and add it as metadata against the […]
Install Email Parser App – SharePoint Online
Install Email Parser App – SharePoint Online Install Konnect eMail Parser SharePoint Online App Konnect eMail Parser for SharePoint is available as an App for SharePoint Online. The purpose of this app is to extract/parse emails header information and add it as metadata against the file for records classification. Step I – Add SharePoint Email Parser […]
Install Licence Server for Outlook Add-In
Konnect eMail Outlook Add-In uses the Floating Licence system; this enables you to share licences between users and as a result optimising your investment. To use this licensing system you must install and activate the licensing server for Konnect eMail Outlook Add-In.
Install Outlook Add-In
To enable drag and drop of email from Outlook to SharePoint and other web applications you must install and activate the Konnect eMail Outlook Add-In.
Can’t Find What You Are Looking For?
Resources
Prevent Outlook Add-In From Getting Disabled
Prevent Outlook Add-In from Getting Disabled Force Do Not Disable – Drag & Drop Outlook Add-In In some situations, Outlook decides to disable an add-in, this is because it detects a lag while starting or closing Outlook. This can also occur if other add-ins interfere with our add-in or if other PC/Anti-Virus settings are scanning […]
Email uploaded to SharePoint as Folder
SharePoint assigns Folder Content Type to uploaded email (.msg) and/or Visio (.vsd) files