Configure SharePoint Search

This document details the SharePoint search configuration needed for the SharePoint Explorer Outlook Add-In.

Getting Started

In order to search against the email properties in the SharePoint Explorer Outlook Add-In, email fields need to be mapped in the SharePoint Search Schema for each site collection. 

Prerequisites:

• Site columns have been created at the target SharePoint site. Refer to this page for instructions.
• The site columns have been added to the lists or content types and have values in them for at least 1 email
• The site columns values have been indexed by the SharePoint search. This happens automatically within 1-4 hours

Important: it is recommended that a SharePoint (global) administrator create these search mappings at the tenant level instead of each site collection. This is specially required if you want to use the auto suggest feature of the Konnect eMail Central New add-in.

Add Text Field Mappings

1. Navigate to the target SharePoint site settings page -> “Search Schema”
2. Filter “Managed property” by “RefinableString” and select the first available RefinableString (that does not have a Mapped Crawled Properties), click on the dropdown arrow and select “Edit/Map Property”
3. Enter “KEEMSUBJECT” in the “Alias” textbox
4. Click on “Add a Mapping” button and search for “ows_EmSubject”. Select the “ows_EmSubject” from the results and hit “OK”
5. Click on “OK” to complete the mapping
6. Back on the “Search Schema” page follow steps 2 to 5 and add the following additional mappings (skipping the first one in the table as this was done in the steps above)

Add Date Field Mapping

1. Navigate to the target SharePoint site settings page -> “Search Schema”
2. Filter “Managed property” by “RefinableDate” and select the first available RefinableDate (that does not have a Mapped Crawled Properties), click on the dropdown arrow and select “Edit/Map Property”
3. Enter “KEEMDATE” in the “Alias” textbox
4. Click on “Add a Mapping” button and search for “ows_Q_DATE_EmDate”. Select the “ows_Q_DATE_EmDate” from the results and hit “OK”
5. Click on “OK” to complete the mapping

Re-Index Site

Note: perform these steps out side of business hours as the search will become unstable while the search index is being rebuilt. Allow up to 24 hours for these changes to take effect.

1. Navigate to the target SharePoint site settings page -> “Search and Offline Availability”
2. Click the “Reindex site” button
3. Click the “Reindex site” button from the confirmation popup window